Shipping policy
Shipping Policy
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are available for delivery to addresses in Pakistan. Any shipments outside of Pakistan are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Standard Shipping: [2-5] business days
Please note that the delivery times vary depending on the shipping carrier and the destination.
4. Shipping Costs
Shipping costs is standard 250 per shipment, and free shipment on purchase of 3000 or above,Once at the checkout screen, shipping charges will be displayed.
5. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately. through our whatsapp number 03249005670.
6. Questions
If you have any questions about the delivery and shipment or your order, please contact us at cottoneaglestore@gmail.com.
7. Order Tracking
Upon shipping your order, we will send you an email with tracking information. You can track your order through the link provided in the email.
8. International Shipping
We currently do not offer international shipping. Please check back with us as we are working to expand our shipping options.
9. Delays
Please note that we are not responsible for delays caused by the shipping carrier or customs clearance processes. Delivery times are not guaranteed and may be affected by external factors beyond our control.
10. Incorrect Shipping Addresses
Ensure that the shipping address provided at checkout is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
11. Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Business Name:
Cotton Eagle
Contact Information:
cottoneaglestore@gmail.com
0324-9005670
Effective Date:
5-29-2024